If you need to update the email address associated with your account, due to a change in your email provider or for security reasons, this change can only be made through our customer support team. We ensure that all email changes are verified and secure.
Contacting Customer Support
To change your email address, please follow these steps:
- Email our support team directly at support@alphaspread.com
- Include your current email address and the new email address you wish to use.
- Provide any additional information that might be required to verify your identity and secure your account.
Our support team will review your request and may contact you to confirm your identity as part of the process. This is to ensure that your account remains secure and that changes are not made by unauthorized parties.
Once your request is processed and verified, we will update your account with the new email address and send a confirmation to both your old and new email addresses.
Note: Please ensure that you have access to the new email address you provide, as we will use it for all future communications once the change is complete.