Flexibility is key to a great customer experience, and we understand that your needs may change over time. Whether you’re looking to access more features or adjust your investment strategies, upgrading or downgrading your subscription plan is simple and tailored to fit your requirements.
Requesting a Change to Your Plan
Switching between Premium and Unlimited plans is straightforward. This applies to both monthly and yearly memberships. To initiate an upgrade or a downgrade, all you need to do is send us an email with your request.
Send Us Your Request
To modify your subscription, please email us at support@alphaspread.com with the following information:
- Your full name and email address associated with your account.
- The change you wish to make (either upgrade or downgrade).
- The plan you want to move to (Premium or Unlimited).
- Whether you are on a monthly or yearly membership.
Our customer support team will process your request and make the necessary adjustments to your account.
Note: Please consider the timing of your request as changes will take effect from the current billing cycle. If you have any questions or require assistance, do not hesitate to reach out to us.